Shipping policy
Shipping Policy – [PhonePal]
1. Order Processing Time
All orders are processed within 8 to 16 business days. Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, processing may take an extra 1–2 days. We’ll notify you via email if there’s a significant delay.
2. Shipping Times & Costs
We offer free standard shipping on all orders.
Estimated delivery times:
- USA: 7–15 business days
- UK & Europe: 7–20 business days
- Australia & New Zealand: 10–20 business days
- Rest of World: 10–25 business days
Note: Delivery times may vary due to customs clearance or unforeseen delays.
3. Tracking Your Order
Once your order ships, you’ll receive a confirmation email with a tracking number. You can track your order here: [Tracking Link].
4. Customs, Duties & Taxes
[phonepal] is not responsible for any customs fees or taxes applied to your order. All charges imposed during or after shipping are the customer’s responsibility.
5. Delayed or Lost Packages
If your order hasn’t arrived within the estimated timeframe, please contact us at [Support Email]. We’ll investigate and assist with a replacement or refund if applicable.
6. Contact Us
For any shipping-related questions, email us at [Support@phonepal.us] or use our Contact Form.